Returns

We will accept a request for return within seven days of receipt of the purchase and evaluate it on a case-by-case basis, provided any of the following apply:

1. The item is damaged.
2. The item does not meet the description.
3. It is the wrong item.

All items returned must be in the same condition as when it was received, with the Designer Swap tag fully intact. Customers are to contact us at returns@designerswap.ca to request a return authorization for their purchase. Shipping will be at the sender’s expense. Upon our receipt and inspection, provided we find your reason to be valid, we will issue you a refund for your full purchase price. Provided we find your reason not to be valid, you have the option to have the item shipped back to you at your expense or to re-list the item.